Assaulted Women’s Helpline (AWHL)

AWHL provides counselling, emotional support, information and referrals to callers 24/7 in over 200 different languages.  To have a look at other resources, information on women’s abuse, news, events, and more, check out their website at, http://www.awhl.org/.  The numbers to contact the hotline are below.

GTA: 416-863-0511; GTA TTY: 416-364-8762

Toll-Free: 1-866-863-0511; Toll-Free TTY: 1-866-863-7868

#SAFE (#7233) on you Bell, Rogers, Fido or Telus mobile



Sheltersafe is a website that serves all Canadians, to find the nearest shelter to them.  There is an interactive map which allows users to find the closest shelter within their geographic region and its 24 hour emergency number.  On the site, users are able to see what each shelter offers such as whether or not pets are allowed, if there is children programming on site and if it is fully, partially or not wheelchair accessible.  Click the link below to be directed to the interactive shelter map for Ontario. https://www.sheltersafe.ca/ontario/

211 Ontario

Call 211, Email 211 or live chat online at https://211ontario.ca/ to speak to someone

To find a shelter, go to the link above, click on “abuse/assault” under “topics” on the homepage, scroll down to “shelter for abused women” and click on “find help”. Enter an organization and/or a location to find services close by.  Or use the following link: https://211ontario.ca/211-topics/abuse-assault/shelter-for-abused-women/


Ontario has many different crisis lines for a variety of situations.  Using the link below, it will bring you to eMentalHealth which have listed telephone, online and chat crisis lines all across Ontario.  Here you can access a map or filter through using various filters to find the best one for you.


Ontario Network of Sexual Assault/Domestic Violence Treatment Centres

There are 36 sexual assault/domestic violence treatment centres across Ontario.  The link below, brings you to a website that allows you to locate a centre close to your location.  Centres offer compassionate support for survivors of sexual assault, child abuse and domestic violence.




A website that can be used to find womens’ shelters across all of North America. Click on the link below to find information on Quebec’s domestic violence help, programs and statistics, scroll down and click on a city near you to find the closest shelter and all of its important information.


Domestic Violence Hotline: SOS Violence Conjugale

Users may access this hotline for anonymous and confidential domestic violence services by email or telephone across Quebec.  Use the information below to access these services, or click the link to find more information:


Montreal regions phone: 514-873-9010

The rest of Quebec, toll-free: 1-800-363-9010

Email: sos@sosviolenceconjugale.ca


Click on the link below to access amiquebec’s crisis intervention website which provides a list of organizations to contact, along with their phone numbers and descriptions for when you or someone you know is facing a crisis. https://amiquebec.org/crisis/

Media Kit on Sexual Assault

This website lists information on how to help victims of sexual assault as well as provides resources available to victims.  Call the numbers below if you are a resident of Quebec and are yourself or know someone who is a victim of sexual assault.

Montreal regions: 514-933-9007

The rest of Quebec: 1-888-933-9007


British Columbia

WISH Drop-In Centre Society

WISH helps to improve the health, safety, and wellbeing of women who are involved in Vancouver’s street-based sex trade. WISH is a drop-in centre, where women can access a medical clinic, receive a hot meal, take a shower, and collect clothing and personal care items. For more information, visit their website at: https://wish-vancouver.net/program/drop-in-centre/

BC Housing

BC housing has a  full list of safe supportive transition houses and women’s shelters for women fleeing violence available 24/7 across BC. The list indicates with a * whether each organization has a 24-hour crisis line. You can visit their website at: https://www.bchousing.org/housing-assistance/women-fleeing-violence/transition-houses-safe-homes

Victim Link BC

Toll-free, confidential telephone service across B.C. and the Yukon, available 24/7. The service is available in over 150 languages including many Indigenous languages. 

It provides information and referral services to victims of crime and immediate crisis support to victims of family and sexual violence.

Toll-free: 1-800-563-0808 

Email: VictimLinkBC@bc211.ca

WAVAW Rape Crisis Centre

WAVAW provides trauma-informed support to survivors of sexual violence. Services are open to cis and trans women, and people of all marginalized genders including Two-Spirit, trans and non-binary people. They have a 24/7 crisis and information line. 

Local: 604-255-6344

Toll-Free: 1-877-392-7583

Battered Women’s Support Services (BWSS)

The BWSS has a crisis line for women experiencing domestic violence that is remaining open during COVID-19. They provide emotional support and work through safety plans with callers. They provide specific support and referrals for women who are Indigenous or immigrants. 

Their phone lines are open Monday to Friday 10AM-5PM and Wednesdays 10AM-8PM:

Local: 604-687-1867

Toll-Free: 1-855-687-1868

If it is unsafe to call you can text (604-652-1867) or email intake@bwss.org.

They also provide online resources to build a safety plan: https://www.bwss.org/why-safety/planning/

Aboriginal Transition Houses and Family Violence Crisis Lines

The Healing Journey provides a list of family violence crisis lines and Aboriginal specific Transition Houses and legal support for women who have experienced family violence. 



Alberta’s ONE LINE for Sexual Violence

A toll-free phone, text, and chat service run by the Association of Alberta Sexual Assault Services.  It is available 9AM-9 PM, 7 days a week. You can visit their website for a list of additional Sexual Assault Services across Alberta: https://aasas.ca/get-help/

Toll-Free: 1-866-403-8000

Family Violence Information Line

The Family Violence Information line provides anonymous support for people experiencing family violence. It is a 24/7 hotline, in over 170 different languages.

To have a look at other resources including mental health helplines, financial supports, legal supports, shelters, sexual assault services and Indigenous supports check out their website at: https://www.alberta.ca/family-violence-find-supports.aspx.

The numbers to contact their 24/7 hotline: 310-1818

If phone calls are not available to you can access the Alberta Safety Chat Line (available between 8AM and 8PM MST, ENGLISH ONLY): http://m2.icarol.com/ConsumerRegistration.aspx?org=2181&pid=10

Central Alberta Women’s Emergency Shelter

The CAWES offers 24/7 support over their crisis line for women experiencing or at risk of experiencing family violence. They offer free counselling, education, and community referrals for accessing shelter services.

Local: 1-403-346-5643

Toll-Free: 1-888-346-5643

Crisis Text line: 1-403-506-0485

Alberta Council of Women’s Shelters

ACWS works with 39 shelters across Alberta that serve women, children and seniors. If you visit their website (https://acws.ca/shelters) you can view a map/listing of all the shelters. Clicking on a shelter location on the map will provide you with the website of the shelter as well as their crisis phone line.

ACWS also has a toll free line that you can use if you need to speak with someone at a shelter near you:

Toll-Free: 1-866-331-3933

Calgary Women’s Emergency Shelter 24 Hour Family Violence Helpline—Calgary Zone and Area

The Calgary Women’s Emergency Shelter provides a Family-Violence Hotline 24/7 for those experiencing family violence or abuse. Counsellors can answer questions, provide confidential counselling, safety planning or referrals.

Calgary: 403-234-SAFE (7233)

Toll-Free: 1-866-606-SAFE (7233)

During COVID-19 you can also email or text:

Emails: help@cwes.ca

Text: 403-604-6689

Awo Taan Healing Lodge Society—Emergency Crisis Line and Shelter—Calgary Zone and Area

The Awo Taan Healing Lodge Society offers programs and supports to address immediate and long term needs of women and children affected by family violence and all abuse. They have a 24 hour crisis line.

Call: 403-531-1972 or 403-531-1976



Sheltersafe is a website that serves all Canadians, to find the nearest shelter to them.  There is an interactive map which allows users to find the closest shelter within their geographic region and its 24 hour emergency number.  On the site, users are able to see what each shelter offers such as whether or not pets are allowed, if there is children programming on site and if it is fully, partially or not wheelchair accessible.  Click the link below to be directed to the interactive shelter map for Saskatchewan.


Provincial Association of Transition Houses and Services of Saskatchewan (PATHS)

All 23 agencies that provide intimate partner violence services across Saskatchewan are members of PATHS. These services include: women’s (emergency) shelters, second stage shelters, and counselling centres that provide counselling and support to survivors of intimate partner violence. If you check out their website (https://pathssk.org/resources/get-help-now/) you can find information about emergency shelters, second stage shelters, and counselling centres including websites and phone numbers. 

211 Saskatchewan

Call 211, Email 211 or live chat online at https://sk.211.ca/ to speak to someone. To find shelter services, violence/abuse suport, sexual assault services, legal/court support, or children/family services click the following link: http://abuse.sk.211.ca/


Global News

Extremely comprehensive list of resources broken down by city. Includes emergency shelters, counselling centres, first nations healing centres, and crisis lines. https://globalnews.ca/news/4715514/domestic-violence-resources-manitoba/

New Brunswick

Domestic Violence Outreach Program

The link below will guide you to a website to access the contact numbers across different areas of New Brunswick.  You can call these numbers to access crisis intervention, risk assessments, safety planning, accompaniment and individual support if you or someone you know has been affected by domestic violence.



A website that can be used to find womens’ shelters across all of North America.  The specific link below will allow the user to search for women’s shelters in New Brunswick, scroll down and click on your closest city to access shelters nearby.


Chimo Helpline

A provincial crisis phone line for New Brunswick that is accessible 24/7 at the number below.  Currently they have limited service in French, and are available to chat online from 5 pm – 12 am daily at the link below.  This helpline provides a listening ear, helpful information, crisis intervention and referrals to resources throughout New Brunswick.

Call: 1-800-667-5005

Visit:  http://www.chimohelpline.ca/

Sexual Violence New Brunswick

A 24/7 support line that remains open to provide emotional support to those impacted by sexual violence, please call 506-454-0437, or visit the website at:  https://svnb.ca/en to learn more about the services offered.

Prince Edward Island

Island Help Line

The Island Help Line provides, “confidential services providing information, support, active listening and crisis counselling on family matters, child abuse, alcohol and drugs, parenting suicide, loneliness and other problems”.  The help line is 24 hours free and bilingual. The toll-free number is 1-800-218-2885.

Emergency Services for Victims of Family Violence 

This website, offers a variety of resources throughout Prince Edward Island, including shelters and hotlines that anybody can access if they are victims of family violence.  Click the link to access the website:


Chief Mary Bernard Memorial Women’s Shelter

This shelter provides, “on-reserve, region-wide emergency housing to Aboriginal and non-Aboriginal women and their children who are experiencing family violence and to women who are homeless”. They can be reached at the phone numbers below:

Lennox Island: 903-831-2332

Toll-free: 1-855-297-2332

Anderson House

This shelter is a, “provincial emergency shelter for women and children who are experiencing physical, emotional or sexual abuse in their lives”.   Their services are offered 24/7 at the phone numbers below:

Charlottetown: 902-892-0960

Toll-free: 1-800-240-9894

PEI Rape and Sexual Assault Centre

This service provides services to adults and youth (over the age of 16) who are victims or sexual assault, including recent, hisotric and childhood secual abuse. Contact for individual therapy, support and information services. Below are both the numbers for the main office and the counselling office.

Main Office: 902-566-1864; Toll-free: 1-866-566-1864

Counselling Office: 902-368-8055; Toll-free: 1-888-368-8055

Newfoundland and Labrador


Extremely comprehensive list of resources across the province, and shelters broken down by city (see below as well). 


Transition House Association of Newfoundland and Labrador

Their services include women’s emergency shelters and crisis lines. Their reach is province wide and they are available every day, 24 hours a day. Please visit their website for phone lines and email information: https://thanl.org/shelters/find-shelter/

Nova Scotia

Byrony House Shelter - Halifax

The Byrony House Shelter in Halifax believes that all women and children have the right to live their lives free of abuse.  Counsellors are available to answer the 24-hour distress line, which is available below. Counsellors also provide individual and/or group supportive counselling as well as public education, advocacy and referrals.  The shelter can be contacted through email, phone or online phone.

Distress line (call or text): 902-422-7650

Shelter Main Number: 902-423-7183

Email: staff@byronyhouse.ca

See more information on the shelter at their website:  https://www.bryonyhouse.ca/

Nova Scotia Advisory Council on the Status of Women

This website provides the user with a resource map to see shelters and other safe spaces close to their geographical location.  Click the link below to access the website and see information of shelters and safe spaces close by.


Crisis Lines

Call or text 211 or toll free at 1-855-466-4994

Call the Provincial Mental Health Crisis Line toll-free at 1-888-429-8167 for anyone experiencing a mental health crisis or someone concerned about them.

The Sexual Assault and Harrassment Phone Line 

This phone line is operated by the Dalhousie Student Union, calls are taken from 12 pm to 12 am, 7 days a week.  There are only two operators at a time, so if you aren’t getting through, keep trying. They offer non-judgemental, active listening and support to anyone who has experienced or has been affected by sexualized violence.  Call the number below if you or someone you know needs help or advice.


Health information and services

Dial 811 for health and information services at any time.  If you are hearing impaired, please dial 711. Calling these numbers puts you in contact with a Registered Nurse that can provide you with advice and information that you request regarding general health issues and questions including sexual violence.


Provides information on sexual assault resources throughout the province.  Click on the link below to find resources close to you.


Northwest Territories

NWT Help Line

Community: Province wide

Phone: 1-800-661-0844

Website: https://www.hss.gov.nt.ca/en/services/nwt-help-line

Hours: Every day, 24 hours a day

Services: confidential, anonymouse, general help line including domestic violence

Alison McAteer House

Community: Northwest Territories and Nunavut

Crisis line, Yellowknife: 867-873-8257

Toll-free: 1-866-223-7775

Website: https://www.ywcanwt.ca/family-violence-shelters

Email: amhsupervisor@ywcanwt.ca

Hours: Every day, 24 hours a day

Services: trained staff, women’s shelter, crisis line

Sutherland House

Community: Fort Smith

Crisis line, Fort Smith: 867-872-4133

Toll-free: 1-877-872-5925

Website: https://www.ywcanwt.ca/family-violence-shelters

Email: shsupervisor@ywcanwt.ca

Hours: Every day, 24 hours a day

Services: trained staff, women’s shelter for women and children (boys up to age 14), in-house groups for support and life skills, referrals, crisis line.

NWT Family Violence Shelters

Community: Fort Smith, Hay River, Inuvik, Tuktoyaktuk, Yellowknife

Website: https://www.hss.gov.nt.ca/sites/hss/files/family-violence-shelters.pdf

Services: women’s shelters, crisis lines.

NWT Community Counselling Program

Community: Province wide

Phone: https://www.hss.gov.nt.ca/en/contact/community-counsellor –> view website for local program phone lines

Website: https://www.hss.gov.nt.ca/en/services/nwt-community-counselling-program-ccp

Hours: Every day, 24 hours a day

Services: trained counsellors for general mental health services, including domestic violence


Women’s Transition Home - Crisis Hotline

Community: Province wide (call collect if outside of Whitehorse or if you cannot afford the call)

Crisis Line: 867-668-5733

Website: https://www.womenstransitionhome.ca/get-help-now

Hours: Every day, 24 hours

Services: Trained staff, accepts collect phone calls.

Dawson City Women's Shelter

Community: Dawson City

Phone: 867-993-5086

Website: https://www.cityofdawson.ca/m/dawson-helping-tree/women-s-shelter-1

Email: shelterdirector@northwestel.net

Hours: Every day, 24 hours a day

Services: Confidential, staffed, support, referrals, advocacy, informational services, drop-in, for women and children.

Help and Hope For Families

Community: Watson Lake

Phone: 867-536-7233

Website: http://www.helpandhopeforfamilies.ca/

Email: edhhfs@northwestel.net

Hours: Every day, 24 hours a day

Services: Collect calls accepted. Confidential, staffed, emergency shelter, food, laundry services, outreach. Programs including food bank services, support groups, and educational workshops. For women and children.

Women’s Transition Home - Kaushee's Place

Community: Whitehorse

Phone: 867-633-7720

Crisis line: 867-668-5733

Website: https://www.womenstransitionhome.ca/how-we-can-help

Hours: Every day, 24 hours a day

Services: Emergency shelter for women and children of all ages. Includes beds, food, transportation, accompaniment to appointments, in-house programming, and third party reporting. Visit their website for more information. Website has a “Hide your tracks” feature.


Kamatsiaqtut Nunavut Helpline

Kamatsiaqtut Nunavut Helpline is an anonymous confidential helpline that you can call 24/7 if you are in crisis or need support in other ways. All volunteers speak English, and many speak Inuktitut and French. 

Local: 867-979-3333

Toll-Free: 1-800-265-3333

First Nations and Inuit Hope for Wellness Helpline

The First Nations and Inuit Hope for Wellness Helpline is a 24/7 helpline for Indigenous people in Canada, that provides counselling and crisis intervention. Services are available in English and French, and on demand in Ojibway, Cree, and Inuktitut.

Toll-Free: 1-855-242-3310

Online chat: hopeforwellness.ca

Cambridge Bay Community Wellness Centre’s Family Violence Prevention Program (FVPP)

The FVPP supports women and their children finding shelter after family violence. It also offers transportation to shelter, help in getting an Emergency Protection Order, and support accessing housing, and social services.

Phone (Anne Isnor): 1-867-983-4670 

Emergency Shelter On-Call: 1-867-983-5232

Email: fypp@cambridgebay.ca 

The Government of Nunavut

The Government of Nunavut has a webpage with: (1) a list of contact information for Community Social Services Workers; and (2) Family Violence Shelters and their phone numbers. You can visit their website at:


Department of Justice-Government of Canada

The Government of Canada provides a list of crisis lines, women’s shelters and transition homes, and community justice outreach workers with phone numbers for Nunavut, Nunavik, and Nunatsiavut. You can visit their website at: